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GETRead the List of Announcement Languages
GETGet Voicemail Settings
PUTUpdate Voicemail Settings
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PUTUpdate Voicemail Rules
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GETGet Voicemail Rules
PUTUpdate Voicemail Rules
GETGet the organization Music on Hold configuration
PUTUpdate the organization Music on Hold configuration
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Get Voicemail Rules

Retrieve the organization's voicemail rules.

Organizational voicemail rules specify the default passcode requirements. They are provided for informational purposes only and cannot be modified.

Retrieving the organization's voicemail rules requires a full, user or read-only administrator or location administrator auth token with a scope of spark-admin:telephony_config_read.

GET/v1/telephony/config/voicemail/rules
Query Parameters
orgId
string

Retrieve voicemail rules for this organization.

Response Properties
defaultVoicemailPinRules
object

Default voicemail passcode requirements.

blockRepeatedPatternsEnabled
boolean

If enabled, the passcode should not contain repeated pattern.

blockRepeatedDigits
object

Settings for not allowing single or groups of repeated digits in passcode (for example, 22888, 121212, or 408408).

enabled
boolean

If enabled, passcode should not contain repeated digits.

max
number

Maximum number of repeaed digits. The minimum value is 1. The maximum value is 6.

blockContiguousSequences
object

Settings for not allowing numerical sequence in passcode (for example, 012345 or 987654).

enabled
boolean

If enabled, passcode should not contain a numerical sequence.

numberOfAscendingDigits
number

Number of ascending digits in sequence. The minimum value is 2. The maximum value is 5.

numberOfDescendingDigits
number

Number of descending digits in sequence. The minimum value is 2. The maximum value is 5.

length
object

Length of the passcode.

min
number

The minimum value is 2. The maximum value is 15.

max
number

The minimum value is 3. The maximum value is 30.

defaultVoicemailPinEnabled
boolean

If enabled, the default voicemail passcode can be set.

expirePasscode
object

Settings for passcode expiry.

enabled
boolean

If enabled, passcode expires after the number of days specified.

numberOfDays
number

Number of days for password expiry. The minimum value is 15. The maximum value is 180.

changePasscode
object

Settings for passcode changes.

enabled
boolean

If enabled, set minimum number of days between passcode changes.

numberOfDays
number

Number of days between passcode changes. The minimum value is 1. The maximum value is 7.

blockPreviousPasscodes
object

Settings for previous passcode usage.

enabled
boolean

If enabled, set how many of the previous passcodes are not allowed to be re-used.

numberOfPasscodes
number

Number of previous passcodes. The minimum value is 1. The maximum value is 10.

Response Codes

The list below describes the common success and error responses you should expect from the API:

CodeStatusDescription
200OKSuccessful request with body content.
201CreatedThe request has succeeded and has led to the creation of a resource.
202AcceptedThe request has been accepted for processing.
204No ContentSuccessful request without body content.
400Bad RequestThe request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401UnauthorizedAuthentication credentials were missing or incorrect.
403ForbiddenThe request is understood, but it has been refused or access is not allowed.
404Not FoundThe URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405Method Not AllowedThe request was made to a resource using an HTTP request method that is not supported.
409ConflictThe request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410GoneThe requested resource is no longer available.
415Unsupported Media TypeThe request was made to a resource without specifying a media type or used a media type that is not supported.
423LockedThe requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.
428Precondition RequiredFile(s) cannot be scanned for malware and need to be force downloaded.
429Too Many RequestsToo many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.
500Internal Server ErrorSomething went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502Bad GatewayThe server received an invalid response from an upstream server while processing the request. Try again later.
503Service UnavailableServer is overloaded with requests. Try again later.
504Gateway TimeoutAn upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.
  • Try it
  • Example
GET
/v1/telephony/config/voicemail/rules{?orgId}
Log in to try the API.
Header
Query Parameters
  • Retrieve voicemail rules for this organization.
  • Request
  • Response
https://webexapis.com/v1/telephony/config/voicemail/rules?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
200 / OK
{
    "defaultVoicemailPinRules": {
        "blockRepeatedPatternsEnabled": true,
        "blockRepeatedDigits": {
            "enabled": true,
            "max": 3
        },
        "blockContiguousSequences": {
            "enabled": true,
            "numberOfAscendingDigits": 3,
            "numberOfDescendingDigits": 3
        },
        "length": {
            "min": 6,
            "max": 30
        },
        "defaultVoicemailPinEnabled": true
    },
    "expirePasscode": {
        "enabled": true,
        "numberOfDays": 100
    },
    "changePasscode": {
        "enabled": true,
        "numberOfDays": 1
    },
    "blockPreviousPasscodes": {
        "enabled": false,
        "numberOfPasscodes": 10
    }
}

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