In this post, we will walk through a small Agent Desktop widget for Webex Contact Center that displays queued voice calls and uses the Get Tasks and Assign Task APIs, so an agent can cherry-pick a call.

Building a production integration with Webex shouldn't require months of archaeology through API docs. Playbooks are open-source implementation guides that get you from zero to a working integration in hours — not weeks.

Greetings, Webex Developers! We have a lot of new content and activities going on this month to share with you. Keep reading to get the full scoop on all the latest news.

Learn how Webex has integrated AGNTCY directory and identity components into its Agent Central Service (ACS) to enable trusted discovery and authentication of agentic apps (starting with MCP servers) onboarded to the Webex Developer portal and Webex App Hub.

Ever finish a Webex meeting and think, "I wish I could automatically save that recording, transcript, and AI summary somewhere useful"? Today we're open-sourcing meetings-exporter—a Python CLI that does exactly that. Export everything from a Webex meeting into a tidy folder structure or straight to Google Drive, ready for your AI assistant to analyze.

Happy New Year, Webex Developers! We have a lot going on at the beginning of 2026 to share with you, including upcoming live events, newly published content, and other exciting announcements.