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Home/Features: Call Queue
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Webex Calling

Features: Call Queue

Features: Call Queue supports reading and writing of Webex Calling Call Queue settings for a specific organization.

Supervisors are users who manage agents and who perform functions including monitoring, coaching, and more.

Viewing these read-only organization settings requires a full or read-only administrator auth token with a scope of spark-admin:telephony_config_read.

Modifying these organization settings requires a full administrator auth token with a scope of spark-admin:telephony_config_write.

A partner administrator can retrieve or change settings in a customer's organization using the optional orgId query parameter.

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